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Wes meets Whipps Cross chief to discuss improvement plan

Ilford North's MP met Alwen Williams, the new Chief Executive of Barts Health NHS Trust, to discuss the improvement plan for Whipps Cross hospital and the wider NHS trust. 

The improvement plan for Whipps Cross includes 148 new nursing posts, capital investment to improve operating theatres, introduce a new high dependency unit and the maintenance backlog. It also includes a number of programmes to improve the quality and culture of the hospital with an emphasis on safe and compassionate care for patients. These include weekly feedback for staff on responses to patient surveys so that problems can be quickly addresses and success can be celebrated, as well as improving some of the IT and systems in place to make it easier for staff to do their jobs and focus on patients. 

Following the meeting, Wes said:

"I was reassured that the changes being put in place will begin to address some of the serious issues affecting patient care at the hospital, though these won't be solved overnight. 

"I will be working with neighbouring MPs, particularly John Cryer, and the Council to support the hospital's leadership and challenge where necessary in the interests of patients. 

"I am always happy to hear from residents and staff about their experiences at Whipps Cross on a confidential basis. I was struck by the mixed feedback about Whipps during the election. Some patients are having a fantastic experience, while others were very angry. What we need is consistently good, timely and compassionate care for everyone."

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published this page in News 2016-01-01 19:56:36 +0000

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